I Matter Office Hours Coaching 

I Matter Office Hours Coaching inside the Simplero platform, uses the chat function within a dedicated part of the site   This enables us to provide highly personalised and responsive support as you progress through your I Matter Learning Journey using text and voice messaging.    We want to trial this as part of the I Matter Pilot

The guidelines for office hours are as follows:
+ Office Hours are Tuesdays 8am-8pm
+ They are to be used to support your I Matter learning Journey midway or at the end of a module.
+ The purpose of I Matter Office Hours Chat based coaching is only on deepening your understanding of the theory and theory to practice of a Relationship Health and I Matter Approach.
+ You will submit a short message (max 2-3mins if a voice message)
+ Please do not use names in your text or voice message
+ Last question should be before 7pm for a same day response.
+ Cathy will offer a text or voice mail response.
+ You can send back a response, as appropriate for a further exchange

How to use office hours:   You can:
+ think about your personal priorities - and what skills you are trying to build in yourself and in your focus child/other
+ share some GEMS or some successes you have had in helping yourself and your focus child/other.
+ share some reflections on the module - and what comes up for you as you think about the content
+ share a question you have had around something  you are feeling stuck with
+ share some feedback on what you are liking or think could be improved with the course.

Remember that
Cathy's role is only to help you explore general principles for relationship health and an I Matter approach
The focus is on your own personal I Matter learning journey - not on blaming others or yourself
There are no life situations that are not offering you opportunities for personal growth and learning
Cathy will not be party to a lot of information so all discussion is in the form of guidelines only
You must use your own judgement to make decisions about your own care and that of your child or others.

You agree NOT to use the platform chat function, outside office hours
You agree NOT to contact other members of the I Matter Coaching site via chat.

You agree that whenever you are actively concerned about the wellbeing of yourself or your child that you will seek local advice promptly and stay engaged with other professionals and not rely solely on these exchanges. 

Participation in I Matter Coaching requires that you sign our digital contract