What this is

This course builds on Level 1 and gives you a clearer, more structured way of understanding and responding to challenging situations using the I Matter Framework.

It helps you move from “understanding the ideas” to “applying them in real life.”

Who it is for

This course is for people who want to feel more confident in challenging situations involving:

• children or young people
• family relationships
• colleagues or adult relationships
• professional care, education, or support roles

It is suitable for:

• parents and carers
• teachers and school staff
• health and social care professionals
• anyone supporting wellbeing in others

What you will learn

You will develop understanding of:

• the full I Matter Framework
• how stress, attachment, and belief systems affect behaviour
• how to interpret challenging situations more clearly
• how to begin responding in more effective ways
• how relationship health affects outcomes in everyday settings

What you will be able to do

By the end of Level 2 you will be able to:

• make sense of challenging interactions using a structured framework
• identify what might be driving stress responses
• feel more confident about your role in helping situations
• begin applying relationship health thinking in practice

What the learning looks like

• structured online modules
• reflection and application exercises
• optional workbook
• optional live or facilitated study support
• self-paced or guided formats

Certificate information

Certificates are available on completion of this course, with separate certificates for self-help and supported learning.

They recognise that you have engaged with the learning materials and begun exploring ideas about relationship health and the I Matter approach.

All certificates are based on learner self-confirmation of completion and reflection, and are not clinical, therapeutic, or professional qualifications.

We encourage participants to refresh their learning every two years, as roles, relationships, and family needs naturally change over time.

Next step

After Level 2 you can:

👉 continue to Level 3 (Deep Dive / applied practice pathways)
👉 or use the framework in your role for personal or informal application