Professional Training Impact

From professionals 

  • I Matter Training

    “The Kendal Integrated Care Community has adopted the I Matter Framework as a foundation for our thinking about how to work together in our community to help children and young people and families. Professionals and parents are learning together. It feels good.”

    GP Safeguarding Lead Kendal Integrated Care Community

  • I Matter Training

    “This course has been so much more than I expected it to be. I have learned so many things that have changed my understanding of myself and of my child. I have worked with many services before this but this has really made the difference. Now I know why I Matter ”

    Parent of complex child

  • I Matter Training

    “The I Matter approach of dealing with the adults before the children is such a useful way to look at things and has turned the dynamics on its head for me. I realised my stress levels are having a huge impact on all of us as a family and learning to change this is starting to make a difference.”

    of challenging teenager

  • I Matter Training

    “EVERY parent and teacher would benefit from this course. Parent carers are a group of people I would like to get this to. This would be a fantastic opportunity to bring a very isolated group of people together to improve the situation they are in. ”

    Children and adults of all ages

  • I Matter Training

    “I am a HLTA but also a parent and foster carer. I work with primary aged children, have 3 teenagers, and foster toddlers! This course has been so valuable for each and every relationship I encounter on a daily basis. ”

    Trained for work and home purposes

  • I Matter Training

    “Thoroughly brilliant course. Has made an big impact on my own well-being which has meant that I have been more able to cope better with the expected and unexpected aspects of life in a calmer rational manner!! ”

    Key Stage 4 Leader and Parent

  • I Matter Training

    “The Headteacher and other staff now come to me. They are starting to spot the families who would be helped by some I Matter Training. I work flexibly - sometimes just with the parents and sometimes with the parent and child together.. We use the posters and I can see the moments when the pennies start to drop. This is a new way of working for us. I find it exciting to see the changes that happen. ”

    Teacher - Lead Professional

  • I Matter Training

    “The registration questionnaire really got me thinking. I realised how isolated I had let myself become and that this was not helping me or my child. I took action the next day and phoned a friend. I also made another follow-up appointment to speak with my GP. ”


I am a HLTA *Higher Level Teaching Assistant) but also a parent and foster carer. I work with primary aged children, have 3 teenagers, and foster toddlers! This course has been so valuable for each and every relationship I encounter on a daily basis.                                                     

HLTA, Foster Carer and Parent who completed First Steps and Foundation


I listened to a 90 min introduction and thought, 'this is the missing part that was not covered during my teacher training'. We have had so little on child development.  I now have a completely different and critically important perspective on my role as a teacher.  I think all student teachers should be offered this as part of their training." 

PGCE Student who joined an inset session

The first steps clips are not very long so easy to fit in to my day. I like a person talking to me rather than reading it. It makes it more personal, more supportive and more reassuring. I like the reflective question at the end which makes me look back on what has happened recently in a positive way. They have helped me to reflect on my day/ Each 'thought for the day' has been very relevant in my day-to-day work and at home with my family.

Parent and Teacher who has completed the First Steps Course


I think all teachers and TA's should do the course. I have learned SOOOO much that I can and will apply to my professional and personal relationships..  It has definitely made me more tolerant/understanding of children when they are showing complex behaviours in class.      

Teacher and HLTA who has completed the First Steps Foundation and Intermediate Course


I have enjoyed learning online and found the modules manageable with enough to be stimulating.  I really enjoyed the dynamic of the group - it was interesting hearing everyone's varied experiences.   I have made changes that have benefited me personally, and my family and my professional role.  I want to carry on and learn more.                  

General Practitioner who completed First Steps, Foundation and Intermediate


With this course I have been able to address past difficulties that happened with my son and help my grandchild.  Things have shifted, and we are all more often relaxed and regulated together.  Our relationships have strengthened.  Thank you for I Matter 

Grandparent and Teacher who has completed the First Steps, Foundation and Intermediate