1. Purpose of the I Matter approach

• The I Matter Learning Journey provides a carefully structured psychoeducational programme designed to develop understanding of relationship health theory and its practical application in everyday and professional contexts.   
• Our aim  is to make it easier for professionals and non-professionals to access timely training that can reduce risk of escalation and support prevention and early intervention.

2. Scope of practice (what it is / is not)

• Participation in I Matter Online Learning or Study Support is for psychoeducational purposes only
• Study support is an opportunity to take part in supportive reflective discussion about the I Matter course content:
• An I Matter Relationship Health Learning process is not therapy, counselling, legal advice, safeguarding investigation. 
• It is not intended as a crisis intervention though this is where it started.   
• It can complement a variety of approaches as the focus is on building understanding.
  

3. Licensing overview

This model helps organisations to build staff understanding and skills and open flexible learning options for families over time.

• Starter license
• Core CPD License: staff development only
• Enhanced Practice License
• Link License: supported access to learning pathways
• CYP Practitioner License
• Lead License: structured workshops and coordination
• Lead Plus License: advanced oversight and quality assurance
  
• Step 1: Get Started with 1-2 staff (Starter License)
• Step 2: Choose your Core CPD Licence based on your organisation size
• Step 3: Deepen staff skills for theory to practice and trial learning with families
• Step 4: Develop small microprojects with families and community
• Step 5: Work with your locality to build pathways and internal capability over time
  
  

4. Practitioner role boundaries

• Study Supporters whether Link, Lead or Lead Plus are not licensed therapists or coaches unless they have independent certifications
• Access to or receipt of study support or consultations
  + Does not create a therapeutic relationship
  + Does not replace statutory services
  + Does not constitute supervised clinical practice
  + Does not authorise decision-making beyond existing roles
  
• Professionals and practitioners should adhere to their own organisational and professional standards.
  

5. Safeguarding responsibilities

Participating Organisations confirm:

• They have an up-to-date safeguarding policy
• Named Safeguarding Lead is in place
• Participants are suitable for self-help and any optional supported learning
• Links and Leads operate within organisational safeguarding frameworks
• Escalation process:
• Links escalate any concerns to Lead or safeguarding lead
• Leads escalate unresolved issues or higher-risk concerns to Lead Plus
• Lead Plus ensures adherence to safeguarding and quality protocols

6.  Organisational responsibilities

• No one should be required to take this training.

• Organisations to operate within our safe practice licensing structure

• At least 2 Links per organisation must have completed the Fundamentals in last 12 months before bulk accounts are purchased or used

• Leads are optional unless structured small group study support is offered

• Lead Plus are advised only in larger organisations or where families with current concerns are accessing online learning 

• Linked Independent Practitioner is optional and only if therapeutic expertise is needed
  

• Professionals remain responsible for acting within their own roles and responsibilities, professional registration, organisational policies, and legal duties.
  
  

7.  Independent Practitioner Clarification

• Have completed I Matter Fundamentals or Deep Dive and holds therapeutic or clinical qualifications
• Delivers enhanced study support independently, as complement to own offer
• Holds own professional indemnity
• Works outside organisational delivery hub but remains aligned with I Matter principles
• Cannot replace statutory or therapeutic services already in place
• Key function: Optional advanced support for individuals requiring therapeutic input; operates fully independently.

8. Participation expectations

• All participants and funders should be aware that I Matter Training touches on issues that can be experienced as sensitive
• Participation is voluntary and at the participants own risk and additional support is not made available outside agreed study support plan. 
• Participants should consider their own access to support outside the training should any issues require further exploration
• All participants remain responsible for their own learning and decisions including whether or not this training is currently helpful.  
• Nothing addressed in the I Matter Programme should lead a participant or professional to disregard other professional advice.
  
  
• Because this is a project still in development all participants and practitioners are asked to
• provide regular feedback
• highlight any concerns impacting implementation as early as possible so they can be addressed.

Details of Membership and Licensing Structure

This model helps organisations to build staff understanding and skills and open flexible learning options for families over time.

Step 1: Get Started with 1-2 staff (Starter License)
Step 2: Choose your Core CPD Licence based on your organisation size
Step 3: Deepen staff skills for theory to practice and trial learning with families
Step 4: Develop small microprojects with families and community
Step 5: Work with your locality to build pathways and internal capability over time

Core Professional CPD License

(Staff learning and development only)   from £250 per year
Minimum commitment: 2 years

• Includes staff access for Level 1–2 learning accounts per year based on organisation size
• Designed for individual staff development in relationship health
• No requirement to engage families through this license
• No expectation of coordination or oversight role

👉 Best for: Schools starting staff development with no immediate family-facing pathway

Enhanced Practice License (3 levels)

Option 1: Link Organisation Membership (not suitable for health organisations)

(Facilitated access to learning for families)   from £250 per year

• Link membership is possible when you have 1-3 staff members (based on organisation size) who have completed Level 1-2 and Link Training.
• This enables the organisation to offer discounted, self-funded access to parent learning programmes
• The purpose should be for preparation and prevention rather than a response to concerns.  If concerns are present Option 2 or Option 3 are needed
• Includes a named staff member acting as a Link Coordinator
• The Link role is to:
  • Signpost families
  • Help with access routes
  • Provide light-touch coordination where helpful

Funding clarity

• Family learning is self-funded
• Schools are not required to subsidise family places
• Membership does not include bundled family access
• Any financial support for families is optional and decided locally

👉 Best for: Schools wanting to support families with access to learning, without taking on financial responsibility

Option 2: Lead Organisation Membership

(Deeper integration into school/organisation practice) from £500 per year

• Requires at least one staff member with Lead training
• Supports delivery of workshops using I Matter resources and limited access to online supported learning for early intervention
• Must be some oversight of Lead  for supported access to online learning by a Lead Plus
• Supports more consistent use of relationship health approaches across the organisation
• Includes:
  • Internal coordination of approaches
  • Support for embedding principles in practice
  • More active role in shaping how learning is introduced to staff and families

👉 Best for: Organisations wanting to introduce relationship health thinking more formally to families via consults and entry level workshops

Option 3: Lead Plus Organisation Membership

(In-house leadership and advanced integration)  from £750 per year

• Requires at least one in-house Lead Plus trained staff member
• Designed for organisations taking a leadership role in relationship health practice
• Supports:
  • Advanced implementation
  • Internal capability building
  • Wider organisational alignment
  • Oversight support for Link and Lead professionals
  • Provision of priorities consultations for staff and families via a microproject plan
  • Provision of additional coaching for families with mild-moderate challenges via a microproject plan
  • Where there are higher level of concerns, the agreed pathway must include involvement of staff for specialist services.

👉 Best for: Schools or organisations embedding a long-term, whole-system approach offering study support for online learning.  
      Development of learning pathways for families can be supported by self-funding or grant funded options

🔑 Important Funding & Access Statement 

How family access works

• Family learning online programmes via participating schools are self-funded. 
• Without organisation access the usual cost is £347pp with second adult in same family charged at 25%
• Organisation membership provides assisted access pathways and discounted options, not bundled family places
• Schools are not required to fund individual families
• Any bursaries or funded places are optional and managed locally by the organisation under a defined microproject.

👉 This ensures schools and organisations can participate without budget pressure. 
      Families are responsible for deciding if they want to take part and think training will be a helpful investment
     
      Schools and organisations and certified practitioners may develop local microprojects for self-funding or grant funded options
      but this is entirely optional and may be better progressed at a locality level.


Costs by Organisation Size

With Core and Enhanced Practice License you can plan microprojects and purchase extra Level 1-2 accounts  BUY 

Study support starting at £200pp is extra optional cost. Initially via I Matter later inhouse

Cost of Online License for the Purpose of Grant Applications

For the purpose of grant applications and donations Level 1–2 learning places are typically valued at £250pp per participant for a 6-month licence.   Volume pricing, organisational licensing, bursary credits, and grant funding may reduce or subsidise this cost depending on the context.

Participants are supported in getting their courses completed through accountability partnerships. They are recognised through clear celebrations of completion at each stage of the pathway at individual and organisation level.

Social Enterprise - Not for Profit Projects 

All of the projects working with schools and public sector bodies and grant applications and bursaries are managed through our partnership with Relationship Health Matters CIC.

School and Organisation licenses are paid via Relationship Health Matters CIC 

An I Matter Relationship Health Learning Journey involves a personal commitment to growth and change, so a decision about whether to take part is a key part of getting best value from the learning process.

Making sure that there is some thought about the process of accessing a learning account is achieved by retaining some cost reflections.  This thought process needs to be in the person and in the funder.

All of the projects working with schools and public sector bodies and grant applications and bursaries are managed through our partnership with Relationship Health Matters CIC.

School and Organisation licenses are paid via Relationship Health Matters CIC 

Course Completion

Commitment to course completion and participation in evaluation and development is required as part of participation in our funded pilots

We support completion of funded courses through use of accountability partners and celebrations

Our focus is on building the confidence and skills of the community.

Completed courses via your organisation win credits of £50 towards bursaries based on the core value of the Online Level 1-2 of £250
Ie for every 5 staff or families that complete you gain one fully funded online account


Higher Volume Purchases

An I Matter Relationship Health Learning Journey involves a personal commitment to growth and change, so a decision about whether to take part is a key part of getting best value from the learning process.

Making sure that there is some thought about the process of accessing a learning account is achieved by retaining some cost reflections.  This thought process needs to be in the person and in the funder.    We look forward to working with partners to explore this process.

How Organisations Pay

Organisations can access the I Matter® Organisation Membership through a simple subscription model.

We offer two ways to join, depending on how your organisation prefers to purchase services:

1. Self-serve subscription (recommended for most organisations)

• Pay securely online by card
• Set up as a monthly or annual subscription
• Managed through your organisation’s account
• Can be started quickly without procurement processes

This route is ideal for:

• Schools and organisations that can use card payments
• Teams wanting to get started without delay
• Smaller organisations or pilot groups

Payments are processed securely through our online platform and linked payment provider.

2. Partnership subscription (for public sector organisations)

Some organisations require procurement, purchase orders, or formal agreements.

In these cases:

• A subscription is arranged as a partnership agreement
• Payment is made via invoice to Relationship Health Matters CIC
• Terms are agreed in advance to align with organisational requirements

This route is typically used by:

• NHS / GP practices / PCNs
• Local authorities
• Schools with procurement requirements

The Online I Matter Training Course is hosted and supported by I Matter Training, working in association with Relationship Health Matters CIC to facilitate afffordable access, partnerships, and funding pathways.

Choosing the right route

• If you can pay by card → choose the self-serve subscription
• If you need a purchase order or invoice → we’ll arrange a partnership subscription with you

If you’re unsure, we’re happy to help you decide the best option for your organisation.