Relationship Health and I Matter Informed Professional & Practitioner Roles
To take forward a relationship health and I Matter informed development strategy in your school or team or practice requires that a team develops some roles that can support safe and time effective practice. Below you will find information about the key roles.

This page aims to set out who can support I Matter learning including how supported learning works, and what organisational safeguards are in place. The aim is to ensure safe, scalable delivery while maintaining quality and alignment with safeguarding requirements.
What is the I Matter Learning Journey?
The I Matter Learning Journey provides a carefully structured psychoeducational programme designed to develop understanding of relationship health theory and its practical application in everyday and professional contexts.
It is a learning and development programme.
It is not therapy, counselling, legal advice, safeguarding investigation. It is not intended as a crisis intervention though this is where it started.
Our goal is to make it easier for professionals and non-professionals to access timely training for preparation, prevention and early intervention.
Educational Nature of the Programme
Participation in I Matter:
+ Does not create a therapeutic relationship
+ Does not replace statutory services
+ Does not constitute supervised clinical practice
+ Does not authorise decision-making beyond existing roles
Learners remain responsible for acting within their own roles and responsibilities, professional registration, organisational policies, and legal duties
Because this is a project still in development all practitioners are asked to highlight any concerns impacting implementation as early as possible so they can be addressed.
Has ideally completed I Matter Fundamentals with the full set of worksheets in last 24 months
Acts to ensure that relationship health practice is embedded into the organisation development plan
Provides general oversight for staff members does not facilitate structured study support
Encourages development of a whole school approach over time
Oversees development of safe and impactful local practice
Has Completed I Matter Fundamentals in last 36 months
Acts as the organisation’s first point of contact for participants accessing self-help resources
Provides general guidance only; does not facilitate structured study support
Supports participants to use worksheets and reflections effectively
Escalates any safeguarding or risk concerns to their Lead or the organisation’s safeguarding lead
Key function: Navigation, signposting, and basic support; purely educational.
Has completed I Matter Fundamentals with the full set of worksheets in last 24 months
Acts as the organisation’s first point of contact for participants accessing self-help resources
Provides general guidance only; does not facilitate structured study support
Encourages participants to use worksheets and reflections effectively
Escalates any safeguarding or risk concerns to their Lead or the organisation’s safeguarding lead
Key function: Navigation, signposting, and basic support; purely educational.
Completed I Matter Deep Dive and/or Fundamentals in last 12 months (to ensure familiarity with content)
Supported by their organisation to provide study support
Can:
Run Get Started or Responsive Workshops for small groups using I Matter Resources
Support access to online learning
Facilitate discussion of key ideas in 1:1 or small group
Support participants to apply I Matter concepts to real-life situations
Monitor engagement and emotional safety
Leads must be assessed by their own organisations as being competent to run study support for the identified group
Must operate within their organisation’s documentation, safeguarding and insurance frameworks
Key function: Structured educational support, reflection guidance, and light oversight.
Relevant in larger organisations or more complex contexts
Provides supervisory support to Leads and to wider team
Ensures adherence to safeguarding protocols, boundary clarity, and escalation pathways
Acts to ensure quality assurance role within the organisation
Key function: Oversight for multiple Leads or higher-risk scenarios.
Has Completed I Matter Fundamentals and Deep Dive and holds therapeutic or clinical qualifications
Delivers enhanced support independently, with their own professional indemnity
Works outside organisational delivery but remains aligned with I Matter principles
Cannot replace statutory or therapeutic services already in place
Key function: Optional advanced support for individuals requiring therapeutic input; operates fully independently.
At least 2 Links per organisation must have completed the Fundamentals in last 12 months before bulk accounts are purchased or being used
Leads are optional unless structured small group study support is offered
Lead Plus are advised only in larger organisations or for complex participant groups
Linked Independent Practitioner is optional and only if therapeutic expertise is needed
All participants can access self-help resources and complete worksheets independently
Worksheets are key to reflection and learning; practitioners support their use without providing therapy
Leads or Lead Plus can offer guidance on reflection, but do not diagnose or treat
Organisations confirm:
They have an up-to-date safeguarding policy
Named Safeguarding Lead is in place
Participants are suitable for self-help and any optional supported learning
Leads operate within organisational safeguarding frameworks
Escalation process:
Links escalate any concerns to Lead or safeguarding lead
Leads escalate unresolved issues or higher-risk concerns to Lead Plus
Lead Plus ensures adherence to safeguarding and quality protocols