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Welcome

Dear ,

Thank you for booking an I Matter priorities consultation or Consultation Series.

Consultation sessions are designed to support reflection, understanding, and planning in relation to your I Matter relationship health learning  whether for personal, family, or professional contexts.

Nature of the Consultations

Consultation sessions are:

• Psychoeducational and reflective
• Focused on deepening your understanding of key I Matter principles
• exploring priorities, understanding needs, and identifying possible next steps
• Grounded in the I Matter Relationship Health approach

They are not therapy, counselling, clinical supervision, or diagnostic assessment, and do not replace professional services.

Personal Responsibility

By taking part, you agree that:

• You are responsible for how you interpret and use the discussion
• Any decisions or actions you take following the session are your responsibility
• You will seek additional professional or clinical support where needed
  
  

Boundaries of the Session

During the consultation:

• No diagnosis, treatment, or clinical advice is provided
• The session does not establish a therapeutic or clinical relationship
• Recommendations are not prescriptive and should be considered alongside other sources of support
  
  
  

Safeguarding and Support

• I Matter Training Ltd does not provide crisis or safeguarding services
• If there are concerns about wellbeing, you are responsible for contacting appropriate services
  
  

Confidentiality

• In taking part in a consultation you understand the limits to confidentiality 
• Information may need to be shared if there are concerns about safety or legal obligations

Use of Materials and Content

Any materials or ideas shared:

• Are for your personal or professional development
• Must not be copied, shared, or distributed without permission
  
  

Fees and Cancellations

• Sessions must be attended as scheduled unless otherwise agreed
• Cancellation or rescheduling requires at least 48 hours notice
• Missed sessions are not refundable
  
  
  

Next Steps

A consultation may help determine whether further I Matter learning or support is appropriate. Participation in additional services is optional and not guaranteed.

Agreement

By proceeding with your booking, you confirm that you:

• Have read and understood this agreement
• Agree to the nature and boundaries of the consultation
• Accept responsibility for your participation

Dr Cathy Betoin
Clinical Psychologist, Teacher and Parent
www.imattertraining.com

Once this agreement has been received with your digital signature we will be able to send you next steps

Contents of our Terms and Conditions

1. Overview 
2. The Nature of I Matter Training and Coaching
3. Disclaimer about Course Content - Suitability of Approach and Practice Guidelines
4. User Licence Agreements and Role Based Access
5. Intellectual Property and Copyright
6. Privacy Policy, Cookies, Confidentiality and GDPR
7. Acceptable Use and Conduct online
8. Bookings, Payments, Billing and Returns
9. Disclaimers
10. Complaints and Dispute Resolution