I MATTER FOR PARENTS AND CARERS: Build Yourself Strong Foundations to Help Your Challenging Child 


What can you do when ...?

You know your child is struggling but you can't seem to get help

There are long waiting lists and complex forms to fill 

Every school and service seems to be struggling to manage 

You can see that professionals are often as stressed as you are!

It shouldn’t have to be this way, should it...?



Supported Online learning for Parents-Carers - In Kendal

Supported Online Learning in Your Community

Self Help Learning (in trial)

So, what is this thing called I Matter?

I Matter is a training programme I put together for people like you who want to help their child.

It has taken a lot of work, over several years, but it felt important because I knew first hand just how many families struggled to access help even when they were looking actively.

My hope is that it can help families, schools and communities to bring about happier healthier relationships for children and young people as I think that that is what we all want, don't you?  You can make a difference!       Cathy

I Matter Framework Training Can Help You as it is...


I Matter Training gets you and your family thinking together


We offer resources that help you work better with others locally


We help support positive relationships and a longer term view


I had been looking for understanding and help for so long that I had become worn out and discouraged.   I Matter Training was offered to me by my school.  It helped me take a fresh look at things I sort of knew alongside things I didn't know.    I have found the learning so interesting and I have made some really important changes.  Everyone in my family is benefitting not just my child.       


Parent of Challenging Child


  • When it comes to supporting challenging children and those with mental health concerns

    + Schools & parents want evidence based approaches but there is so much conflicting advice

    + Teachers and parents wonder why there are so many children with diagnosed disorders

    + Waiting lists can be so long and staff and families can be feeling so stretched


    When it comes to accessing support as a parents and carers

    + It seems to be so difficult to get the help that I want

    + Every thing offered seems to be so short term

    + It seems to be a mark of shame to need help for and with my child

The 12 Month Plan..or less

So now we are developing a way forward that helps parents and carers to work with others for something new at home and with school and local community.

PLEASE NOTE: At present we are only available to parents-carers in the Kendal area where we are working with GP's and schools in the Integrated Care Community.  However we are working hard to put in place foundations to reach more widely.  Please subscribe to our newsletter if you want to be kept informed.

Step 1

One or two people in the family get started with learning about the I Matter Framework

Step 2

You work with local support to use tools to clarify the issues, identify priorities and build skills

Step 3

Together you take a joined up step by step supported approach to improved relationships

"The information drawn together in I Matter Training is like gold dust for teachers and parents and carers of the challenging child.  I am loving the training and finding it so interesting!" - Foster Carer


About I Matter Framework Training 

The I Matter Framework is a carefully constructed psycho-educational training package based on an integration of decades of well-established evidence about what children need to thrive and why.  It was drawn together by Dr Cathy Betoin, a practising clinical psychologist, an experienced teacher and a parent, in response to seeing the challenges experienced everyday by practitioners and parents and carers who were looking for help for children and unable to access it.      

I Matter Training is carefully designed to help professionals and parents and young people find their way through the confusion and the fog that can be found in stressed and challenging relationships via a learning together approach that cements stronger local community relationships.


Why is Supported I Matter Training only available to parents-carers through member schools and services?

Caring for children who are struggling or for those with challenging behaviour requires a long view.   It requires team work and discussion and stamina.   Local relationships really matter.

Sometimes things can get worse before they get better and in these situations an informed network is really important for safe practice for all concerned.

Our experience is that the best way to help families is to build stronger informed communities who can work together with some shared approaches.

If you are a parent-carer who knows of a local professional who could be interested, please pass on our details


Self help learning is our least preferred option.  However if you are someone who is motivated to learn and are not too isolated or overwhelmed you may still find the learning interesting and helpful via a self-help route.

We are currently piloting self-help learning for parents-carers with our link and lead role professionals in member schools and services where capacity for supported learning is limited We will be sharing our learning shortly.    Registration for self-help learning takes place on a the regular termly cycle via a link or lead professional.

  • “This approach rebuilds the hope and confidence of professionals and parents by providing a language and concepts that we can all work together. It just makes complete sense ”

    GP Safeguarding Lead Kendal Integrated Care Community

  • “The I Matter model of dealing with the adults before the children is such a useful way to look at things and has turned the dynamics on its head for me. I realised my stress levels are having a huge impact on all of us as a family and learning to change this is starting to make a difference.”


  • “EVERY parent and teacher would benefit from this course. Parent carers are a group of people I would like to get this to. This would be a fantastic opportunity to bring a very isolated group of people together to improve the situation they are in. ”

    Carer support professional

  • “I am a HLTA but also a parent and foster carer. I work with primary aged children, have 3 teenagers, and foster toddlers! This course has been so valuable for each and every relationship I encounter on a daily basis. ”

    Higher Level Teaching Assistant and Foster Carer

  • “Thoroughly brilliant course. Has made an big impact on my own well-being which has meant that I have been more able to cope better with the expected and unexpected aspects of life in a calmer rational manner!! ”

    Key Stage 4 Leader and Parent

  • “The Headteacher and other staff now come to me. They are starting to spot the families who would be helped by some I Matter Training. I work flexibly - sometimes just with the parents and sometimes with the parent and child together.. We use the posters and I can see the moments when the pennies start to drop. This is a new way of working for us. I find it exciting to see the changes that happen. ”

    Teacher - Lead Professional

  • “The registration questionnaire really got me thinking. I realised how isolated I had let myself become and that this was not helping me or my child. I took action the next day and phoned a friend. I also made another follow-up appointment to speak with my GP. ”


  • “This course has been so much more than I expected it to be. I have learned so many things that have changed my understanding of myself and of my child. I have worked with many services before this but this has really made the difference. Now I know why I Matter ”

    Parent of complex child

Children don't come with a manual... but now there is a map!

Contact us or your local lead professional to discuss getting started.